Cancellation & Refund Policy – Golumum.com

At Golumum.com, your baby’s health and safety are our top priorities. Due to the nature of our products—baby food, cereal powders, and consumables—we maintain strict hygiene standards during manufacturing, packaging, and delivery.

❌ No Cancellations

Once an order is placed and confirmed on our website, it cannot be cancelled under any circumstances. We urge all customers to verify their details before placing an order.

❌ No Refunds or Returns

Due to the sensitive and perishable nature of our baby food products, we do not offer returns or refunds. This policy is in place to prevent contamination and to comply with food safety regulations.

This includes:

• Incorrect product ordered
• Change of mind
• Unopened or unused items

📦 Damaged or Defective Items

If you receive a product that appears damaged or tampered with during shipping, please follow these steps:

• Contact us within 24 hours of delivery
• Email us at support@golumum.com with your order ID and clear photos of the product and packaging

We will review the case and offer a replacement if eligible. Note that minor dents or outer box damages that do not affect the product are not covered under this policy.

📩 Contact Us

If you have questions about this policy or need assistance, please contact us:

📧 Email: support@golumum.com
📱 WhatsApp: ++91 82638 65965
🏢 Address: F24 Pheonix East Court,Viman Nagar,Pune,Maharashtra 411014, India