Shipping Policy – Golumum.com
At Golumum.com, we aim to deliver your baby’s food products in a safe, hygienic, and timely manner. Please read our shipping policy below:
📦 Where We Deliver
We currently deliver across India.
If your address is in a location where our courier partners cannot deliver, we will inform you and issue a full refund.
⏱ Order Processing Time
- Orders are processed and dispatched within 1 to 2 business days (excluding Sundays and public holidays).
- We are currently not providing tracking IDs, but we ensure timely delivery through reliable courier services.
🚚 Delivery Timeline
- Metro Cities: 3–5 working days
- Other Cities/Towns: 5–7 working days
- Remote or Rural Areas: 7–10 working days
Note: Delivery timelines may vary slightly due to weather, courier delays, or public holidays.
💸 Shipping Charges
- Free shipping on orders above ₹999
- ₹49 flat shipping charge for orders below ₹999
📦 Packaging & Hygiene
All baby food products are packed in sealed, tamper-proof, food-grade packaging. We follow strict hygiene and safety protocols during preparation and dispatch.
⏳ Unexpected Delays
While we strive to deliver on time, some orders may be delayed due to:
- Courier or transport issues
- Weather conditions or public holidays
- Deliveries to remote locations
We appreciate your patience and understanding in such situations.
📩 Contact Us
If you have any questions or concerns regarding your order or delivery, please feel free to contact us:
📧 Email: support@golumum.com
📱 WhatsApp: +91-82638 65965
🏢 Address: F24 Pheonix East Court, Viman Nagar, Pune, Maharashtra 411014, India